Warranty Policy

At Battfactory.com, we want you to be completely satisfied with your purchase. The following information will help facilitate your warranty claim for a defective product, which may be processed by contacting us directly.

Products purchased from Battfactory.com may include a warranty of 90 days from the date of purchase, covering defects in materials or workmanship. Our policy is to honor warranty claims within this period unless the defect is caused by misuse, abuse, negligence, or improper use. To the fullest extent possible under applicable law, Battfactory.com will not be liable for consequential, incidental, or punitive damages.

Warranty coverage is non-transferable and applies only to the original purchaser. Proof of purchase or original receipt is required.

A warranty claim may require product analysis prior to issuance of a credit or replacement, which may take up to seven (7) business days to process.

Specific terms and conditions of warranty policies may vary by product type and may be updated over time. For specific terms and conditions, please contact our customer support team.

The warranties for the specific products are the exclusive and only warranties provided by Battfactory.com for the products we sell. We make no other warranties, express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose.